1. Scope

Sci Bank provides access to research-oriented AI tools, writing and analysis workflows, image editing links, charting resources, and AI model gateway services. Some features may open or connect to third-party platforms. This policy applies to information handled by Sci Bank-controlled pages, accounts, forms, support channels, and service workflows.

Third-party websites, model providers, payment processors, or external tools may have their own privacy practices. Please review their policies before submitting information to them.

2. Information We Collect

We may collect contact information such as your name, email address, ID, organization, and support messages when you contact us or request service access.

We may process account and service information such as login identifiers, subscription status, plan details, access logs, device/browser information, approximate location derived from IP address, and operational diagnostics needed to keep the service stable.

When you use AI tools, prompts, uploaded files, generated outputs, conversation metadata, and usage activity may be processed to deliver the requested function, troubleshoot issues, prevent abuse, and maintain service quality. Avoid submitting sensitive personal data, confidential research data, regulated health information, or trade secrets unless you have confirmed the relevant tool and provider terms are suitable for that use.

3. How We Use Information

We use information to provide and maintain service access, route requests to supported AI tools, respond to support inquiries, process account or payment-related requests, improve reliability, detect misuse, protect security, and communicate important service updates.

We may use aggregated or de-identified information to understand feature usage, performance, error rates, and demand patterns. We do not sell personal information.

4. Sharing and Third-Party Providers

We may share information with service providers that help us operate the platform, including hosting providers, analytics or monitoring tools, payment processors, customer support tools, and AI/model infrastructure providers.

When your request depends on an external AI model or third-party tool, the content required to complete that request may be transmitted to that provider. Their processing is governed by their own terms and policies.

We may disclose information if required by law, to protect rights and safety, to investigate fraud or abuse, or as part of a business transfer such as a merger, acquisition, or reorganization.

5. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security, so you should use strong credentials, limit sensitive submissions, and keep your own devices secure.

6. Retention

We retain information for as long as needed to provide services, comply with legal or accounting obligations, resolve disputes, enforce terms, improve security, and maintain operational records. Retention periods vary depending on the type of information and the feature used.

7. Your Choices

You may contact us to request access, correction, deletion, or export of personal information, subject to identity verification and applicable legal or operational limits. You can also stop using the service, clear browser storage, or avoid submitting content to third-party tools.

If you receive service communications from us, you may ask us to stop non-essential messages. We may still send transactional or security-related notices.

8. Minors

Sci Bank is intended for users who can lawfully use professional research and AI productivity tools. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and delete it where appropriate.

9. Updates

We may update this Privacy Policy as our services change. The latest version will be posted on this page with an updated date.

10. Contact

For privacy questions or requests, contact Sci Bank at protonsci@gmail.com or WeChat: okyseek.